HOW DO I BOOK A GAME?

The Escape Game at The Island in Pigeon Forge is the place to go! My mom, sister, and I wanted to take on the challenge that we would never forget, so we headed to The Escape Game. We were excited to try and escape the game before time ran out. For each game, you get 60 minutes along with 3 extra hints that add 3 minutes each onto your total. Located in the heart of Pigeon Forge, The Island will have you smelling the ocean with. The Island boasts a 7D theater, mirror maze, escape game, and a. The Escape Game Pigeon Forge is located on the Island in Pigeon Forge near dining, hotels and other attractions. Free parking is provided by The Island in Pigeon Forge.

Please book your game online by clicking here.

HOW ARE YOU ENSURING THE SAFETY OF YOUR GUESTS?

We have made several changes to our normal operating procedures in order to ensure the safety of every single guest and team member. Some of these changes include, but are not limited to the following:

• All of our adventures will be private experiences for the time being, meaning you will be in the game room with only your friends or family.
• Contactless Check-In: Our waivers are available online, so our guests will not need to touch screens or make contact with our team members during check-in.
• We’ve made small adjustments to some of our games to avoid high-touch elements and minimize contact.
• Our team members will be distancing themselves from our guests by at least 6 feet at all times, as well as wearing face coverings

WHAT IS YOUR SANITATION PROCESS?

We have added more time in between all of our games to leave time for our new additional cleaning measures. We disinfect game rooms between each and every game and common areas like our lobbies between every cycle of games.

WILL I BE PLAYING WITH OTHER PARTICIPANTS?

All of our experiences will be private for the near future. This means the friends and family you bring with you will be the only ones in the game room. Your Game Guide will communicate with you through a screen in the room.

DO I NEED TO BOOK IN ADVANCE?

Yes, we strongly recommend booking a reservation through the booking portal by clicking the Book Now button above.

AM I REALLY GOING TO BE “LOCKED” IN A ROOM?

Yes and no. You will be in a room with a locked door, but every door is equipped with an exit button. Should you feel the need to leave the room, you are welcome to do so at any time.

HOW EARLY SHOULD I ARRIVE FOR MY GAME?

Please arrive 15 minutes before your game time and be sure to sign your waivers digitally prior to your arrival. Our lobbies have been arranged to allow for social distancing between teams before your adventure.

HOW MUCH DO YOUR GAMES COST?

Games are $35.99 per person plus tax.

HOW DO I PAY?

All games are paid online at the time of booking.

MY FRIENDS AND FAMILY ARE JOINING, HOW CAN THEY PAY FOR THE SAME GAME?

Please give us a call if your group is paying separately. We can split the payments into different cards over the phone.

HOW DO I USE MY GIFT CARD(S)?

Each gift card is valid for one player in one game. Your gift card will be used to book your adventure, so make sure it’s handy when you make your reservation. When booking online:

• Select your game, date, and time. Each gift card has a unique 13-digit code. Enter this code in the “Have a promo code?” tab on the payment page.
• Multiple gift cards cannot be applied to one reservation; please give us a call to book your game.
• You’ll receive a confirmation email for each card you use.

If you are having any problems using your gift card(s), please chat or call us and a team member will be happy to assist you!

Pigeon Forge Escape Game Coupon

WHAT IS YOUR CANCELLATION POLICY?

We understand that plans change, so reservations can be cancelled up to 48 hours before your game for a full refund! Give us a call and we will be happy to assist you.

CAN I RESCHEDULE?

Absolutely! Give us a call anytime before your reservation and we will be happy to assist you.

DO YOU HAVE PARKING?

Parking is available in The Island’s free parking lot.

IS THERE AN AGE LIMIT?

We recommend our games for ages 13 and up. We do allow younger players, but some of the game content may be too difficult for them. A paying adult, 18 or older, must participate with anyone that is 14 and under. Also, any participants under the age of 18 will need an adult to sign their waiver.

CAN I BRING MY SMALL CHILD WITH ME?

Yes! Any child that is age 4 and under can come along with you and will be free of charge. **Important**: please call us before making your reservation so that we can add their spot to your reservation, due to each game having a maximum capacity for space/players.

CAN YOU ACCOMMODATE LARGE PARTIES OR CORPORATE EVENTS?

Absolutely! While large public gatherings are not currently recommended, we can still help host large parties and corporate events by splitting large groups into smaller game rooms. We have a full-time team dedicated to helping coordinate all of the details for you. You can reach our Guest Experience team by calling (615) 693-1656, emailing [email protected], or through our live chat below (available 10am-4pm est Monday-Friday).

HOW LONG IS EACH GAME?

Each game is designed for one hour of intense fun! Plan to spend 15 minutes prior to each game preparing and briefing for your mission, and 15 minutes after each game to debrief and take photos.

ARE YOUR GAMES WHEELCHAIR ACCESSIBLE?

Please give us a call at (865) 868-3400 and we will help you select the best game room for your team.

CAN WE BRING FOOD OR DRINK INTO THE GAMES?

We ask that no food or drink is taken into the game rooms. Alcohol is strictly prohibited on our premises.

WHAT IS THE ESCAPE GAME PIGEON FORGE?

The Escape Game is the premier provider of escape rooms. Our adventures bring epic stories to life in a one-of-a-kind tactile experience. Enter one of our immersive worlds and recover a priceless work of art, find lost gold, or break out of prison. Your team will have one hour to complete your mission and escape. Be the hero and be home in time for dinner.

For a more visual explanation, check out this video.

IT’S MY FIRST TIME ESCAPING, ANY ADVICE?

Watch this quick video for a few tips and guidelines for our first-time escapees!

HOW CAN I WORK AT THE ESCAPE GAME?

Please visit TheEscapeGame.com/Careers to view all available position

ESCAPE GAME ROOMS

60 minutes and the clock is ticking...

The Haunting

Haunting Teaser Video 1 You can’t escape until it does. There are those that say that Worthington Mansion is haunted, if not by spirits then by terrible secrets hidden somewhere in the home. Your job in this escape game room

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Mad Scientist

Just one drink. Enter the Mad Scientist room at Smoky Mountain Escape Games. Dr. Fritz Von Hoffen has been labeled a “Mad Scientist.” He has dedicated his life’s work to creating THE ANTIDOTE – a cure to the terminal illness which has befallen his beloved wife Hilde. Two days ago, he finally perfected it. Fritz […]

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Diamond Heist

The Perfect Robbery Welcome to the Diamond Heist room at Smoky Mountain Escape Games – where the Star of Dreams Diamond has been stolen! Montgomery Bank & Trust is a known front for money laundering, as well as other criminal activity. Reliable intel indicates the Star of Dreams is secured somewhere on their premises, presumably under the […]

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Moonshine Mayhem

Protect the Shine Coming Soon!

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Check out one of the Smoky Mountain Escape Games exciting rooms today…

CAN YOU ESCAPE IN 60 MINUTES?

The clock is ticking and adventure awaits within!

Smoky Mountain Escape Games are based on exciting scenarios requiring you to solve fun and challenging puzzles before your time runs out! Do you have what it takes to find the clues, solve the puzzles, and escape?

BOOK ONE OF OUR GAMES ONLINE

Pick your escape game room experience, choose the time and date, and conveniently book ahead online to secure your spot. Arrive at your designated time and be prepared to get your game on!

GET LOCKED IN FOR 60 MINUTES

Can you handle a little pressure and think quick on your feet? Take a break from the real world and get locked into 60 minutes of exhilarating adventure and mystery. Become a part of the story and try to escape the room before time runs out!

FIND CLUES & SOLVE OUR PUZZLES

Immerse yourself in one of our thrilling escape game room stories and take on the challenge of discovering clues and unlocking puzzles to try to escape. It’s up to you to find the solutions – leaving the fate of escaping in your hands!

WHO CAN PLAY?

Our unique escape game rooms have something for everyone.

Friends & Family

Our family friendly escape game rooms are designed to accommodate any occasion – from a family adventure to a couples night out!

Tourists

On vacation and looking for a challenging and fun adventure? Visit the largest escape games in the Smoky Mountains and enjoy the excitement and thrill of one of our escape rooms!

Gamers

Earn bragging rights when you put your wits to the test and see how your skills rank in Pigeon Forge’s Smoky Mountain Escape Games

Corporate Team Building

Strengthen the bond between your office members with the most interesting and creative team building experience. Challenge your colleagues to work together to complete fun, mind-bending puzzles before time runs out!

PRICING

Trapped Escape Game Pigeon Forge

Private experience and group rates available upon request.

THEY ESCAPED!

Does your team have what it takes?

CONTACT

Have questions or comments? Fill out the form below.

179 East Wears Valley Rd
Suite 24
Pigeon Forge, TN 37863

(865) 366-1409

info@smokygames.com